Production & Logistics Assistant
Job No:
ZCL341
Location:
Tipton
ABOUT ZCL│XERXES
For three decades, Xerxes, a ZCL Company, has been an industry leader in the design, manufacture, and sale of high-quality, cost-effective fiberglass storage tanks for the petroleum, water/wastewater and chemical markets. A growing list of customers in each of these markets relies on Xerxes' extensive experience and innovative leadership in the development and fabrication of fiberglass storage tanks.
Xerxes is currently recruiting for the role of Production & Logistics Assistant. This position will be based in our Tipton, IA (515 West South Street) manufacturing facility. If you are a motivated individual who wants to work for a respectful employer and be part of a supportive team, then Xerxes is the place for you!
THE ROLE
Reporting to the Production Coordinator, the Production & Logistics Assistant is accountable for day-to-day administrative activities associated with the facilities production, customer service and shipping activities.
DUTIES & ACCOUNTABILITES
- Enter sales orders into system accurately – configure tanks, research part numbers
- Maintain accurate customer order files including purchase order information, drawing approvals, customer correspondence, production information, warranty packages and freight details
- Process bills, invoices and credit memos to customers for products and materials ordered from the plant
- Set up customer deliveries and communicates lead times to customers and sales representatives
- Track the status of orders and update backlog and ship date reports on a daily basis
- Order trucks from contracted trucking lines according to shipping needs
- Run shipping paperwork and gather all necessary instruction information
- Review incoming orders by checking the pricing, accessories and delivery time. Resolve any problems or disputes on orders with representative
- Respond to customer inquiries in a timely manner regarding freight quotes, delivery, quality, specifications and installation problems
- Answer telephones, direct calls and greet visitors as needed for general office
- Other administrative duties as required
REQUIRED QUALIFICATIONS
- Degree, diploma or certificate in administration or related field from an accredited post-secondary institution
- Minimum 2 years’ experience providing office support
- Experience working in similar role and industry (i.e., manufacturing) is preferred
- Familiarity with basic office software packages such as Microsoft Office
- Ability to handle multiple tasks and strong attention to detail
- Ability to develop positive working relationships with customers and coworkers
- Excellent English written and verbal communication skills
- Strong organizational skills
WHAT WE OFFER
We are an equal opportunity employer that truly values each employee. In addition to offering a competitive wage based on your skills and qualifications, you will also be supported with the following benefits:
- Challenging career with opportunities for advancement
- Group benefits package
- RRSP matching
- Training and development opportunities through ZCL University
Applications will be accepted until the position is filled. We thank all applicants for their interest, but only those selected for an interview will be contacted.
ZCL │XERXES is an equal opportunity employer